YMCA of Northern Colorado
  • Membership Mapleton
  • Boulder, CO, USA
  • Part Time

The YMCA of Northern Colorado in Boulder is seeking smilers, skilled chatters, and expert joy providers. We are in need of customer service specialists to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings.

It's a fun job, and someone's gotta do it. Are you that someone? You might be the right candidate if...

You are helpful. You have an aptitude you may call it a gift for helping others. When you are around, no question goes unanswered and no concern goes ignored. If you don't know the answer or have the solution, you will find the person who does. You care.

You are a people person. You love the idea of interacting with all types of people on a daily basis. You revel in the idea of building connections and having hilarious inside jokes with members and co-workers.

You are responsible and respectful. You are a good person (Better yet, you are a great person), and you show it everyday through your dependability and work ethic. You are a multi-tasker, and you can happily and calmly juggle projects, phone calls, check ins, registration questions... See what we mean? You are a hockey goalie without pads, but you rise above the occasional flying pucks with grace and poise.

You are ready to make a difference. You understand that this position is not simply a customer service job at a gym. You know you can help strengthen your community and support your neighbors in need.

Position is part time 12-25 hours per week, year round. This is a flexible role that can fit a new retiree as well as someone just starting in the work force or seeking a second job. Opportunities include:

  • Weekday shifts 10am - 4pm
  • Saturday shifts between 6:30am - 5pm
  • Sunday shifts between 7:45am- 2pm

Salary starts at $12.32/hour and we offer a +10% differential for opening shifts and a +10% differential for bilingual staff (Spanish and English). Staff can qualify for both differentials. There are great benefits, too. Part time staff working more than 15 hours each week are eligible for free individual and discounted family membership as well as 25%-50% off most YMCA of Northern Colorado program fees for themselves and qualifying family members (including personal training, swim lessons, after school programs, day camp programs and more). Additional benefits include earned sick time and contributions of 10% of your salary to the YMCA Retirement Fund for eligible staff.

Requirements/Qualifications

  • Must be reliable and committed to arriving on time for every shift
  • Customer Service and Sales Experience
  • Professional, alert, courteous, and tactful
  • Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency)
  • Intermediate computer skills required

We were founded as the Young Men's Christian Association in 1844. But today, we are The Y, an association that values, and is made stronger by, its diverse people. At the YMCA of Northern Colorado, we are committed to equal opportunity employment regardless of gender, age, disability, ethnicity, sexual orientation or religious affiliation.

YMCA of Northern Colorado
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