YMCA of Northern Colorado
  • Membership Mapleton
  • Boulder, CO, USA
  • Part Time

Discounted membership, discounted programs and great co workers


Part time approximately 25 hours per week, five mornings per week 4:45-9:45am

General Job Duties: We are looking for morning people: The kind of people who gleefully rise before the sun, the kind of people who enjoy small talk with other early risers, the kind of people who think sleeping in is for wimps.

Remember, the early bird gets the worm. And in this case, the worm is a job as a member relations specialist at the YMCA of Boulder Valley's Mapleton Center.

Beyond being an early riser, we are looking for candidates who are motivated to provide excellent customer service and who enjoy problem-solving and juggling (as in multi-tasking, not circus juggling...Though that might also come in handy).

YMCA membership professionals are responsible for creating a welcoming and professional environment at the Y. We need friendly people who are ready to exceed our members' expectations. The ideal candidate will staff our busy front desks ' first thing in the morning ' with efficiency, empathy and common sense.

Our member relations specialists are astute, active listeners who look to better our customers' experience'whether it's giving them a tour, swiping their card on their way to a class or hearing their suggestions. While on the phone, in person or processing paperwork behind the front desk, our member relations specialists work in a timely, professional, confidential and courteous manner. Customer service and sales experience preferred.

Part time approximately 25 hours per week, Mon-Fri 4:45-9:45am

General Job Duties: We are looking for morning people: The kind of people who gleefully rise before the sun, the kind of people who enjoy small talk with other early risers, the kind of people who think sleeping in is for wimps.

Remember, the early bird gets the worm. And in this case, the worm is a job as a member relations specialist at the YMCA of Boulder Valley's Mapleton Center.

Beyond being an early riser, we are looking for candidates who are motivated to provide excellent customer service and who enjoy problem-solving and juggling (as in multi-tasking, not circus juggling...Though that might also come in handy).

YMCA membership professionals are responsible for creating a welcoming and professional environment at the Y. We need friendly people who are ready to exceed our members' expectations. The ideal candidate will staff our busy front desks ' first thing in the morning ' with efficiency, empathy and common sense.

Our member relations specialists are astute, active listeners who look to better our customers' experience whether it's giving them a tour, swiping their card on their way to a class or hearing their suggestions. While on the phone, in person or processing paperwork behind the front desk, our member relations specialists work in a timely, professional, confidential and courteous manner.

Salary is $12.21/hour with increase to $13.20/hr beginning  January.

Requirements/Qualifications:

  • Customer Service and Sales Experience
  • Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency) 
  • Intermediate computer skills required

Benefits include discounted membership and YMCA programs including after school and preschool programs, 50% off personal training, opportunities for advancement and great coworkers.

 

 

YMCA of Northern Colorado
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