YMCA of Northern Colorado
  • School Age Programs
  • Boulder, CO, USA
  • Full Time

We are looking for a multi-talented candidate who is ready to balance their passion for working with kids and their desire to broaden their skill sets and work experience in the realm of customer relations and member experience.

From August through May, the program generalist will spend 20 hours a week as a customer relations specialist at our Mapleton YMCA facilities. Between the hours of 9AM and 1PM you will welcome and check-in members, help with program registration, take payments and answer phone calls. You will become a champion for the Y, offering compelling tours that illustrate the impact of the organization while also selling its offerings, resources and all-around awesomeness. You will serve as the go-to resource for members, potential members and program participants, responding respectfully and gracefully to questions, concerns and comments.

Along with your membership duties, you'll serve 20 hours per week from 2PM-6PM as a role model to kids in our after-school programs. You'll become a mentor and guide as you help build a culture of fun and friendship. During the summer, program generalists work full-time in day camp leadership.

Successful candidates will show an enthusiasm for customer service, learning new stuff, multi-tasking and being a role model for kids and adults alike. Very successful candidates will show an unparalleled love for working at the Y and have the following credentials: 

  • Be 21 years or older
  • Supply documentation of current certification or become certified in CPR and First Aid.
  • Provide 3 written references.

AND have at least one of the following

  • A four year degree in a related field


  • 48 semester hours of college credit AND 960 hours of experience in a licensed program since turning 18


  • 5460 hours of experience working directly with school-age children with a group of 4 or more unrelated school age children.

This position is full-time hourly with benefits: medical, dental, vision insurance options, paid vacation, sick and holiday time, free YMCA family membership, 50% reduced rates on YMCA of Boulder programs, and much more!

Salary Range: $15-16/hr DOE (rate of pay is consistent for all hours worked) 

We were founded as the Young Men's Christian Association in 1844. But today, we are The Y, an association that values, and is made stronger by, its diverse people. At the YMCA of Boulder Valley, we are committed to equal opportunity employment regardless of gender, age, disability, ethnicity, sexual orientation or religious affiliation. 

Application review will begin immediately. Additional similar vacancies are anticipated. Apply today.

YMCA of Northern Colorado
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